Support
Got a tricky question? Need help or troubleshooting advice? Want more information on one of our products?
Refer to the PDF guides below for answers to common technical questions, or contact our Customer Service or Sales Centre.
Customer Service Centre
1-877-663-2791
Sales Centre
1-877-773-2791
Help Guides
- General guide to connecting routers to the DSL Internet Modem (60 KB)
- General guide for web hosting (2,190 KB)
- How to create a Website (3,070 KB)
- How to install and use ZoneAlarm® Internet Security Suite (1,058 KB)
ZoneAlarm is a registered trade-mark of Zone Labs LLC, used under license. - How to transfer or register a domain name (784 KB)
- How to use the Domain Pointing feature from your Web Hosting package (745 KB)
- How to manage and edit your online business card (2,095 KB)
- How to back up your files online - Remote Drive service (PC) (692 KB)
- How to store and share your files - Remote Drive service (1,066 KB)
- User Guide Voicemail for bundles (83 KB)
Connecting to the Internet
- How to connect to the Internet — Dynamic IP address single computer (PC) (125 KB)
- How to connect to the Internet — Static IP address single computer (PC) (115 KB)
- How to set up a new email account — Microsoft Outlook 2002/2003 (428 KB)
- How to set up a new email account — Microsoft Outlook Express 6 (360 KB)
- How to set up a new email account with Microsoft Outlook 2007 (814 KB)
- How to set up and access a new email account (1,417 KB)
- How to synchronize Outlook Express to your BlackBerry smartphone – Using SyncJe (1,140 KB)
- How to synchronize Outlook to your BlackBerry smartphone – Using SyncJe (1,134 KB)
- How to use SyncJe on your BlackBerry smartphone (276 KB)
